|
100% Satisfaction Guaranteed!
Your satisfaction is guaranteed. We want you to be happy with your
purchase. If you are unsatisfied with one of our products, please return
it to us along with a copy of your sales receipt/invoice. We will replace it,
exchange it, or refund your money. We extend this guarantee on all of our
products for 30 days.
Library Cataloging Exception
Many libraries order cataloging products and full processing (book pockets,
barcodes, spine
labels, and other items to attach to books). Processed books are
non-returnable, unless they are defective or damaged during shipping.
Half-Price Replacement
Program
Did your dog eat the book? Was it left out in the rain? Or color
crayoned by an artistic child? Now you can replace our Usborne book
purchased through us at half-price of the current retail price at any point in
time. The handling fee is $4 per item. You must return the damaged
book, include the original receipt, the half-price payment plus the $4 handling
fee. Half-price replacement covers merchandise that is current and
in-stock at the time of replacement. If you return an item that is no
longer published, we may exchange it for something of similar subject and value.
|
|
|
